25+ years leading enterprise-wide transformation across financial services, telecoms, retail, logistics, and infrastructure. Lean Six Sigma Master Black Belt with documented delivery of over £100m in cost savings across 100+ programs.
LinkedIn →Joe Kay is the operations and program execution partner at Assured Velocity. He is engaged when performance has stalled, when strategy needs to be aligned with execution to deliver measurable business outcomes, or when the board lacks a credible improvement roadmap.
Joe has 25+ years leading enterprise-wide transformation across financial services, telecoms, retail, logistics, and infrastructure. He is a Lean Six Sigma Master Black Belt with documented delivery of over £100m in cost savings and Opex reduction across 100+ programs for organizations including BCG, Aviva, Allianz, HSBC, and Network Rail.
Joe's focus is operational outcomes - cycle time, cost-to-serve, capacity release, customer experience - not slide decks. He works with mid-market businesses to install the operating discipline that turns transformation effort into sustained performance, and with PE-backed portfolio companies to translate the investment thesis into operational change that actually realises in EBITDA.
MA Economics, University of Manchester · CIMA Stage 3 · Six Sigma Master Black Belt
9 articles published on the Assured Velocity resources hub. Each piece reflects engagements Joe has personally led or contributed to.
Honest UK day rates for fractional COOs (£800–£1,500), monthly cost at different commitment levels, and a full comparison to a full-time hire.
The decision between fractional and full-time COO is not primarily about budget. Four questions that identify which model fits your operational challenge.
Revenue growth at 20-40% per year hides a specific failure mode: the operating model stops scaling with the revenue. Five diagnostic signs and what each one is costing.
Lean Six Sigma works in mid-market businesses when it is applied to the right problems by people who have done it before. This guide explains what works and what does not.
Revenue growth that creates more operational complexity than the business can absorb is not a success. How growing mid-market businesses can scale revenue, operations, and decision-making without adding avoidable drag at every stage.
Operational excellence is one of those phrases that sounds valuable but often becomes too vague. What it should actually improve, where it creates commercial value, and where businesses mistake activity for improvement.
The most costly operational problems in mid-market businesses build gradually. How to run a structured operational health check that finds problems before they compound.
A rapid business review is a structured diagnostic designed to surface the questions, evidence, and early decisions that matter most in 14 days. What it should cover and what it should produce.
A fractional COO gives mid-market businesses senior operational leadership without a permanent hire. This guide explains what they do, what they cost, and when you need one.
Independent diagnostic, fixed scope, no obligation. Find out whether the situation needs Joe or another partner - we will tell you honestly.
Book a Scoping Call