Multi-site FM contracts create reporting complexity that most CAFM and ERP systems were not designed to handle at scale. When contract profitability cannot be understood at the line level, pricing, renewal, and resource decisions are made on unreliable data.
Operational processes - job scheduling, reactive maintenance, compliance reporting, and contractor management - that work differently across sites create inconsistent delivery, variable cost, and audit risk.
Asset registers, planned maintenance schedules, and compliance records held in systems that were never properly implemented or have not kept pace with the portfolio create liability exposure and reporting failure.
Lease management, service charge accounting, and operational cost data that does not flow cleanly between property management, FM, and finance systems creates reconciliation overhead and reporting risk.
CAFM, IWMS, and ERP selection decisions made under growth or acquisition pressure without independent evaluation of operational fit frequently result in implementations that solve the wrong problem at significant cost.
H&S, fire safety, planned preventative maintenance, and statutory compliance obligations create a reporting burden that depends on data and process quality across every site in the portfolio.
Most engagements start with the Business Review - a structured diagnostic that gives leadership a risk-rated view of where operational, data, and system risk is concentrated. In property and FM, the Business Review typically covers:
"We had three CAFM systems across the portfolio and no reliable view of contract profitability. The Business Review named the problem and gave us a plan to fix it within a realistic budget."
"The compliance reporting gap had been masked by manual effort for years. Assured Velocity made it visible and gave us the governance structure to address it systematically."
Each service below is relevant to the challenges property and FM businesses typically face. Most engagements draw on more than one.
Fixed-scope diagnostic across process, data, and programme risk. The right starting point before committing to a larger programme.
Learn more →End-to-end process mapping and redesign across reactive maintenance, planned maintenance, contractor management, and compliance workflows.
Learn more →Review and redesign of the organisational structure, roles, and accountabilities needed to operate the portfolio at its current or target scale.
Learn more →Data quality, architecture, and analytics - from asset register integrity to contract performance MI and integration between core systems.
Learn more →Independent CAFM, IWMS, and ERP evaluation - vendor-neutral assessment of fit against operational requirements before selection and investment.
Learn more →Governance and control framework review covering statutory compliance obligations, H&S reporting, and the processes that underpin them.
Learn more →Start with a 30-minute call to confirm fit and agree what a useful first step looks like for your business.
Independent technology selection, architecture review, and implementation oversight. No vendor relationships.
End-to-end process mapping, root cause analysis, and improvement design using Lean Six Sigma methodology.
Root-cause MI and data architecture review. Reporting rebuilt from the question, not the available data.
All three entry points are free and take under an hour. Each gives you something useful regardless of what comes next.
See exactly where the drag is before spending anything. Personalised scorecard and top 3 profit constraints.
Free · 30-45 minA senior consultant turns your survey results into a clear next step. Live debrief, peer comparison, profit scenarios.
Free · Short call12 structured questions. Clear recommendation on the right service path. No hard sell.
“We had three CAFM systems across the portfolio and no reliable view of contract profitability. The Business Review named the problem and gave us a plan to fix it within a realistic budget.”
“The compliance reporting gap had been masked by manual effort for years. Assured Velocity made it visible and gave us the governance structure to address it systematically.”
“Contract performance data was assembled manually by one person before every board meeting. The Business Review redesigned the MI architecture in six weeks.”
“The CAFM implementation had been in flight for 14 months and was not delivering. They reset the programme and got us to go-live in three months.”
“We could not reconcile lease accounting with operational cost data. The root cause was an integration gap nobody had mapped. Fixed in four weeks.”
“Independent, senior, and with direct FM experience. That context made the Business Review genuinely useful rather than generically competent.”
“We had three CAFM systems across the portfolio and no reliable view of contract profitability. The Business Review named the problem and gave us a plan to fix it within a realistic budget.”
“The compliance reporting gap had been masked by manual effort for years. Assured Velocity made it visible and gave us the governance structure to address it systematically.”
“Contract performance data was assembled manually by one person before every board meeting. The Business Review redesigned the MI architecture in six weeks.”
“The CAFM implementation had been in flight for 14 months and was not delivering. They reset the programme and got us to go-live in three months.”
“We could not reconcile lease accounting with operational cost data. The root cause was an integration gap nobody had mapped. Fixed in four weeks.”
“Independent, senior, and with direct FM experience. That context made the Business Review genuinely useful rather than generically competent.”