Logistics and supply chain operations
Logistics & Supply Chain

Margins are tight. Your TMS isn't talking to your WMS. And your ops director left in March.

We work with haulage and logistics businesses on Mandata, Paragon and Microlise - and we speak plain English, not programme governance.

Walk away knowing where your margin is leaking - and a practical fix within weeks, not quarters.

Where logistics businesses feel the pressure

No single view of fleet, load and margin

Route, asset and delivery data fragmented across TMS, WMS and finance systems means planning is done on gut feel and experience rather than reliable data. When you cannot see fleet utilisation, load margin and customer performance in one place, the business is running blind on its most important decisions.

Which depot is actually making money?

When efficiency numbers are calculated differently across depots or contracts, you cannot compare them reliably. You end up defending decisions in a board meeting with data you do not fully trust - or avoiding the conversation altogether.

TMS and WMS selection

Transport and warehouse management system decisions carry long implementation tails and significant operational disruption risk. Whether you are evaluating Mandata, Paragon, Microlise or any competing platform, vendor selection needs independent evaluation of operational fit before momentum builds - and before the contract is signed.

You cannot tell which contracts are profitable

If you do not know your margin by contract with confidence, you are renewing at the wrong price or walking away from the right customers. Most logistics businesses find out at review time - which is too late to do anything about it.

Adding a depot before the current one is under control

Network expansion is easier to commit to than to operate. Adding depots or new contracts to an operation that is already stretched creates problems that compound quickly - and are expensive to unwind.

Fleet and infrastructure projects that cost double

Fleet replacement, depot fit-out, and technology programmes in logistics are almost always more complex than the project plan suggests. Independent oversight keeps cost and timeline visible before the overrun becomes a board conversation.

What an engagement looks like in logistics

The Business Review is a 2 to 4 week diagnostic that works around your depot schedule. It gives you a plain-English view of where operational, data and system risk is concentrated - and what to do about it in a sensible order. Most engagements are triggered by a TMS decision, a network expansion, or a major customer asking for data you cannot currently produce.

Follow-on work typically covers contract MI redesign, TMS or WMS selection support, and independent programme oversight for infrastructure or fleet change programmes. Scoped to the findings, not sold as a package.

"We were about to replace our TMS based on what the vendor told us. The Business Review showed us the problem was actually in how we were using the system we already had. Saved us a six-figure implementation."

MD, regional haulage business

"We had three depots and no reliable way of comparing performance across them. Within two weeks they had found the root cause and given us a fix we could actually implement. No jargon. No 50-page report. Just the answer."

Owner, national logistics operator
Logistics advisory session

Objections we hear - and how we respond

"IT projects always go wrong and cost double."

In logistics, they often do - because the independent oversight is missing from day one. Assured Velocity provides the programme governance that keeps a TMS or WMS project on track, on budget and aligned to your operational requirements rather than the vendor's delivery plan. We have seen what goes wrong, and we stop it going wrong.

"We don't have time for this."

The Business Review takes 2 to 4 weeks with minimal disruption to day-to-day operations. It is structured to work around your depot schedule. The alternative is a TMS go-live, a network expansion or a major customer ultimatum that you were not ready for.

Ready to get a straight answer?

Start with a 30-minute call to confirm fit and agree what a useful first step looks like for your business.

Not sure yet? Read a case study instead →

What clients say

What clients say.

“We were about to replace our TMS based on what the vendor told us. The Business Review showed us the problem was in how we were using the system we already had. Saved us a six-figure implementation.”

MD · Regional haulage business

“We had three depots and no reliable way of comparing performance across them. Within two weeks they had found the root cause and given us a fix we could actually implement.”

Owner · National logistics operator

“Delivery was drifting. Within three weeks the programme had clear governance, a reset plan, and board confidence.”

Programme Director · Logistics business

“We could not tell which contracts were making money. The Business Review found the root cause in the pricing model. Fixed within a quarter.”

MD · National haulage operator

“Our IT project had already cost double the original budget. Assured Velocity stabilised it and got us to go-live on the reset plan.”

CEO · Regional logistics operator

“Plain English, practical recommendations, and a realistic timeline. Exactly what this business needed.”

Operations Director · Freight business

“We were about to replace our TMS based on what the vendor told us. The Business Review showed us the problem was in how we were using the system we already had. Saved us a six-figure implementation.”

MD · Regional haulage business

“We had three depots and no reliable way of comparing performance across them. Within two weeks they had found the root cause and given us a fix we could actually implement.”

Owner · National logistics operator

“Delivery was drifting. Within three weeks the programme had clear governance, a reset plan, and board confidence.”

Programme Director · Logistics business

“We could not tell which contracts were making money. The Business Review found the root cause in the pricing model. Fixed within a quarter.”

MD · National haulage operator

“Our IT project had already cost double the original budget. Assured Velocity stabilised it and got us to go-live on the reset plan.”

CEO · Regional logistics operator

“Plain English, practical recommendations, and a realistic timeline. Exactly what this business needed.”

Operations Director · Freight business
Diagnostics

Where do you start with Logistics?

The right diagnostic depends on whether you have a specific concern or need a broader view across routes, systems, and margin.

Free · 15 min

Velocity Readiness Survey

Not sure where to start? The survey surfaces your highest-risk areas across TMS usage, depot efficiency, and route margin.

Learn more →
Level 2 · From £2k

Executive Discovery Scan

A 1-2 day independent sense-check on a specific concern. Fast, board-ready output. Right for an MD who needs an outside view quickly.

Learn more →
Level 3 · From £3k

Rapid Diagnostic

A 5-day investigation of one area - depot efficiency, TMS usage, or route margin. Plain English. Root cause and quick wins.

Learn more →

Frequently asked questions

What logistics and transport management systems do you have experience with?

We have worked with Mandata, Paragon, Microlise, Descartes, and a number of bespoke transport management systems across road freight, courier, and distribution businesses. We are not tied to any vendor and will give you a straight view on whether the right answer is to get more from your existing system or to change it.

What are the most common operational problems in logistics and transport businesses?

The most common issues are: driver and vehicle scheduling that relies on individual expertise rather than system optimisation, route data that cannot easily be analysed to identify performance patterns, subcontractor management that is largely manual, billing and invoicing that creates disputes with customers, and management information that arrives too late to allow real-time operational decisions.

How do you help a logistics business improve driver productivity and fuel efficiency?

Improving driver productivity and fuel efficiency starts with data - understanding what the current performance actually is by depot, driver, and customer. Once you have a reliable baseline, the improvement levers are typically: routing optimisation, driving style coaching informed by telematics data, load utilisation improvement, and reduction of empty running. We help build the measurement framework and identify the biggest opportunities.

What does a logistics operations diagnostic cover?

A logistics operations diagnostic covers planning and scheduling, driver and vehicle management, subcontractor management, customer service and POD processes, billing accuracy, depot operations, and the data and systems that support each area. The output is a prioritised list of improvements with realistic implementation timelines.

Can you help with a TMS implementation or replacement?

Yes. TMS selection and implementation is one of the most common technology projects in logistics businesses. We can lead the requirements definition, vendor selection, and implementation governance, and we can help you avoid the common failure modes - over-scoping the initial implementation, underestimating the data migration, and not involving drivers and operational staff early enough.

How do you work with logistics businesses that have a strong operational culture and are resistant to change?

Logistics businesses run on operational credibility. If you do not understand the operation, people will not listen to you. Our team has real operational experience in transport and distribution, which means we ask the right questions and understand the difference between theory and what actually works in a depot environment. We work with operators, not over them.

What margin improvement is realistic from a logistics operations improvement programme?

The range is wide depending on the starting position, but logistics businesses often have significant untapped margin in areas like empty running reduction, load utilisation, subcontractor rate management, and billing accuracy. A focused improvement programme often identifies opportunities worth 2-5% of revenue - material for a sector where margins are typically tight.

How do you handle multi-depot logistics businesses?

Multi-depot businesses need consistent performance measurement across depots to identify where improvement is most needed, combined with the operational flexibility to account for genuine differences between depot types and customer mixes. We help design the measurement framework and the improvement approach that works across the whole network.

Can you provide interim operational leadership for a logistics business?

Yes. We provide interim and fractional operations directors for logistics businesses - particularly useful during a period of rapid growth, a major technology change, or a leadership transition. Our interim leaders have real logistics operational experience, not just a consulting background.

What does the typical engagement process look like for a logistics business?

Most logistics engagements start with a structured operational diagnostic (four to six weeks) that gives us and the client a clear picture of the current position and the priority improvements. From there, the work is scoped and sequenced based on impact and urgency. We aim to deliver tangible improvements within the first 90 days rather than spending months in analysis.

All engagements are led by senior practitioners - not junior teams.